PRIVACY POLICY

Last Updated: November 2025

Introduction

The Hemingway ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at thehemingwaymidland.com (the "Site") or interact with our business.

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us:

  • Email Address: When you subscribe to our mailing list or contact us through our website

  • Name: When you submit a contact form or subscribe to our newsletter

  • Phone Number: If you provide it through our contact form

  • Message Content: Any information you choose to include when contacting us

Information Collected Automatically:

  • Usage Data: We may collect information about how you access and use our Site, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data

  • Cookies: Our Site may use cookies to enhance your experience. You can instruct your browser to refuse cookies or indicate when a cookie is being sent

How We Use Your Information

We use the information we collect to:

  • Send you updates about new cigar arrivals, events, and promotions (if you've subscribed to our mailing list)

  • Respond to your inquiries and provide customer service

  • Improve our website and services

  • Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

  • Service Providers: We use third-party services to help operate our Site and send email communications (such as email marketing platforms). These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose

  • Event Ticketing: For events, we use Toast for ticketing. When you purchase tickets through Toast, your information is subject to Toast's privacy policy. We recommend reviewing their policy before purchasing

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities

Third-Party Services

Toast Ticketing: When you purchase tickets to events at The Hemingway, you will be directed to Toast's ticketing platform. Toast is a third-party service, and any information you provide during the ticket purchase process is subject to Toast's privacy policy. We do not have access to payment information processed through Toast.

Email Marketing: We use Squarespace to manage our email communications. Your email address and any other information you provide when subscribing will be stored on their secure servers. You can unsubscribe from our emails at any time using the link provided in every email.

Your Rights and Choices

Email Communications: You may opt out of receiving promotional emails from us at any time by:

  • Clicking the "unsubscribe" link at the bottom of any email we send

  • Contacting us directly at (432) 570-5333

Please note that even if you opt out of promotional emails, we may still send you non-promotional communications, such as responses to your inquiries.

Access and Correction: You may request access to or correction of your personal information by contacting us at (432) 570-5333.

Deletion: You may request that we delete your personal information by contacting us. We will comply with your request unless we have a legitimate reason to retain the information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site and services are intended for individuals 21 years of age and older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected personal information from someone under 21, we will take steps to delete that information.

Links to Other Websites

Our Site may contain links to third-party websites (such as our social media pages or Toast ticketing). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

The Hemingway
2200 W Wadley Ave
Midland, TX 79705
Phone: (432) 570-5333